6. What were your reasons for choosing a particular consultant? Please tick all that apply. Type of Consultant Hired Reasonable rates Reputation Previous experience with the consultant Level of expertise Quick turn-around time promised Other: Specify Research and writing             Human resources issues             Financial issues             Information technology issues             Project management and evaluation             Education/training             Government relations             Communications and public/media relations             Fundraising             Meeting facilitation             Event planning             Other:               Additional Comments:

7a. Please rate the consultant(s) with respect to their effectiveness in the following categories. Rating Scale 1 - dissatisfied 2 - somewhat dissatisfied 3 - satisfied 4 - very satisfied 5 - extremely satisfied Type of Consultant Hired Understand- ing of your needs Ability to come up to speed quickly Overall project manage- ment Practicality/ relevance of their recommen- dations Whether they built your capacity to implement their recommen- dations Research and writing           Human resources issues           Financial issues           Information technology issues           Project management and evaluation           Education/training           Government relations           Communications and public/media relations           Fundraising           Meeting facilitation           Event planning           Other:

7b. Please rate the consultant(s) with respect to their effectiveness in the following categories. Rating Scale 1 - dissatisfied 2 - somewhat dissatisfied 3 - satisfied 4 - very satisfied 5 - extremely satisfied Type of Consultant Hired Timeliness of communication Effectiveness of communication Relationship with you Relationships with your staff Other: please specify Research and writing           Human resources issues           Financial issues           Information technology issues           Project management and evaluation           Education/training           Government relations           Communications and public/media relations           Fundraising           Meeting facilitation           Event planning           Other:

7c. Please rate the consultant(s) with respect to their effectiveness in the following categories. Rating Scale 1 - dissatisfied 2 - somewhat dissatisfied 3 - satisfied 4 - very satisfied 5 - extremely satisfied Overall Satisfaction Type of Consultant Hired Keeping you involved and informed Minimizing disruption to your day-to-day operations Meeting dead- lines Quality of advice/ service Quality of end product Cost Research and writing             Human resources issues             Financial issues             Information technology issues             Project management and evaluation             Education/training             Government relations             Communications and public/media relations             Fundraising             Meeting facilitation             Event planning             Other:

7d. Are there any other comments you wish to make? Or, if you prefer a narrative format, feel free to use this space to relate your experiences in working with consultants. I am particularly interested in what you see as best practices. What makes a great consultant?                   If you would like to include your coordinates to receive future communications, such as a copy of the results of this survey, please complete the next section.   Name:__________________________________________________________________ Title:___________________________________________________________________ Organization:_____________________________________________________________ Address:________________________________________________________________ _______________________________________________________________________ Telephone:__(____)_______________________________________________________ Fax:__(____)____________________________________________________________ E-mail:_________________________________________________________________ Please return this needs assessment by fax or mail. The coordinates are below.   © Cypress Consulting